Quick answer
A site-specific cookie or session problem is worth checking when other sites work. Preserve unsaved work before clearing the affected site's data.
Understand the issue
Confirm that you can sign in with the correct account and that the service is available. Clearing cookies does not reset a forgotten account password. Target the affected site so unrelated sessions and preferences are not unnecessarily removed.
Step-by-step checks
- Save any unfinished forms.
- Find the affected site's stored data in Chrome's privacy settings.
- Clear that site's data, reopen it and sign in again.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
If the loop continues, record the exact error and check the service's own account guidance instead of repeatedly clearing all browser data.
| Stage | Action |
|---|---|
| Start | Save any unfinished forms. |
| Compare | Find the affected site's stored data in Chrome's privacy settings. |
| Next step | Clear that site's data, reopen it and sign in again. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Will clearing site cookies erase downloaded documents?
It normally affects browser-held site data and sessions, not files already saved to a folder.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
If the loop continues, record the exact error and check the service's own account guidance instead of repeatedly clearing all browser data.
Further reading: Official product guidance