Quick answer
Determine whether the chart is linked to its source or is only a static image. A linked object can offer an update action; an image cannot retrieve new values.
Understand the issue
Open the intended source sheet and confirm its chart is already correct. Record any document-side customizations before refreshing, because source updates can affect the displayed object. Check sharing permissions if collaborators need to inspect the source.
Step-by-step checks
- Select the chart and inspect its linking controls.
- Verify the correct source data.
- Update the linked object or replace the static image deliberately.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
Compare a known value after the update instead of judging only the chart's appearance.
| Stage | Action |
|---|---|
| Start | Select the chart and inspect its linking controls. |
| Compare | Verify the correct source data. |
| Next step | Update the linked object or replace the static image deliberately. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Will pasting a screenshot create a live spreadsheet connection?
No. A screenshot is a static image.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
Compare a known value after the update instead of judging only the chart's appearance.
Further reading: Official product guidance