Quick answer
Check the receiving device's AirDrop visibility and confirm you are using nearby supported Apple devices. The sender needs to discover the intended recipient before transfer can begin.
Understand the issue
Use a harmless test file and verify the recipient's displayed identity. Contacts-only visibility may require matching contact and account information. If you temporarily broaden discoverability for a test, restore your preferred setting afterward.
Step-by-step checks
- Open the receiving Mac's AirDrop controls.
- Review who is allowed to discover it.
- Retry from the nearby sender and verify the recipient before accepting.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
Do not send sensitive files to a device merely because its name looks familiar.
| Stage | Action |
|---|---|
| Start | Open the receiving Mac's AirDrop controls. |
| Compare | Review who is allowed to discover it. |
| Next step | Retry from the nearby sender and verify the recipient before accepting. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Should I leave broad AirDrop visibility enabled permanently to fix discovery?
Use the visibility suited to your needs and limit broader testing to the intended transfer.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
Do not send sensitive files to a device merely because its name looks familiar.
Further reading: Official product guidance