Quick answer
Check the selected output device in Sound settings. Connecting a display or USB audio device can introduce another available sound destination.
Understand the issue
Use a known clip at a modest volume. Confirm that the intended speakers are powered and connected to the right socket. A monitor listed as an audio destination may not have audible speakers connected or enabled.
Step-by-step checks
- Open Sound and inspect the Output list.
- Choose the intended speakers or headset.
- Use the output test and then test your application.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
If system testing works but one app remains silent, inspect that application's routing or mute state.
| Stage | Action |
|---|---|
| Start | Open Sound and inspect the Output list. |
| Compare | Choose the intended speakers or headset. |
| Next step | Use the output test and then test your application. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Does a working display cable prove the monitor can produce audible sound?
No. Check its audio capability and connected output separately.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
If system testing works but one app remains silent, inspect that application's routing or mute state.
Further reading: Official product guidance