Quick answer
Check the affected application's volume and output device in Volume mixer. Working system sounds show that at least one audio path is available.
Understand the issue
Play a harmless test sound in the app and compare another application using the same speakers. The app may also have its own mute or output selector. Avoid raising every volume to maximum before identifying the silent control.
Step-by-step checks
- Open Sound settings and Volume mixer while the app is running.
- Check the application's mute state and level.
- Confirm its output device and test at a comfortable volume.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
If the app uses a disconnected headset as its output, correct that routing before reinstalling audio drivers.
| Stage | Action |
|---|---|
| Start | Open Sound settings and Volume mixer while the app is running. |
| Compare | Check the application's mute state and level. |
| Next step | Confirm its output device and test at a comfortable volume. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Can one app be muted while other apps play normally?
Yes. Per-app volume and device settings can differ from the system's settings.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
If the app uses a disconnected headset as its output, correct that routing before reinstalling audio drivers.
Further reading: Official product guidance