Quick answer
Firefox Troubleshoot Mode temporarily disables add-ons and certain other features. Comparing the same task inside and outside that mode helps narrow the cause.
Understand the issue
Choose a repeatable symptom, such as one page rendering incorrectly. Save unfinished work before restarting. Troubleshoot Mode is a diagnostic comparison; its temporary changes should not be confused with the permanent Refresh operation.
Step-by-step checks
- Open Help and choose Troubleshoot Mode.
- Repeat the exact task that fails in normal mode.
- Exit the mode and investigate disabled features if the result changes.
Need help with this issue?
Share your model and symptoms. Confirm availability and the quote before booking.
What the results mean
A successful test points toward a disabled component but does not identify one particular extension by itself.
| Stage | Action |
|---|---|
| Start | Open Help and choose Troubleshoot Mode. |
| Compare | Repeat the exact task that fails in normal mode. |
| Next step | Exit the mode and investigate disabled features if the result changes. |
Repair checklist
If you need help, send RJ Computers your device model and the results of the checks above. Explain what must be preserved before work starts, especially files that have no other copy.
- Confirm assessment charges and what the quote includes.
- Ask for approval before additional parts or destructive software changes.
- Test the original symptom at handover and keep the repair details.
Ready for an assessment?
Share your model and symptoms. Confirm availability and the quote before booking.
Frequently asked questions
Does Troubleshoot Mode permanently remove my extensions?
No. Normal startup restores the previous add-on state unless you separately change or remove something.
What should I record before requesting help?
Record the full model, exact error or symptom, recent changes and what you already tried. Explain whether important files have a separate backup.
How do I arrange a repair assessment?
Call RJ Computers on +91 99715 24677 or use the WhatsApp booking button. Confirm availability, diagnostic fees and the scope of work before booking.
Conclusion
A successful test points toward a disabled component but does not identify one particular extension by itself.
Further reading: Official product guidance